Frequently Asked Questions
What Is Climate Controlled Storage And The Benefits?
Climate controlled storage regulates the environment to a protect your belongings against moisture and humidity, the leading causes of damage to goods in storage. This is accomplished by maintaining the temperature, relative humidity and ensuring adequate air circulation.
BENEFITS of Climate Control: Controlled environment to protect valuables from mold and extreme temperature fluctuations. Provides comfortable environment for you. Enclosed building reduces dirt and dust.
When Can I Move In?
If there is a storage space available that meets your specific storage needs, you can move in anytime 6am – 10pm daily during our normal access hours.
When Can I Access My Storage Unit?
Access hours are from 6am-10pm daily.
How Much Notice Needs To Be Given Before I Move Out?
All contracts are month-to-month. However, we do require a 15-day notice before you move out.
What Type Of Documentation Do I Need To Provide In Order To Rent A Space?
We require a government-issued photo ID (example: driver’s license, state ID, or passport).
Do I Need To Sign A Long-term Lease?
No, we rent on a month-to-month basis unless the customer requests otherwise.
How Do I Make A Payment?
You can make a payment through our website or over the phone. You may also sign up to have payments automatically deducted from your credit card or bank account monthly.
What Forms Of Payment Do You Accept?
VISA, MasterCard, American Express and Discover.
Do You Sell Boxes And Storage Supplies?
No. We currently do not sell various moving supplies.
How Do I Know How Much Storage Space I Will Need?
You can call our team for assistance.
Are There Any Items That I Am Not Able To Store?
Liquids, explosives, flammable liquids, toxic materials, food, and perishables. Please contact us if you have any questions regarding a specific item.
Does There Have To Be Someone In The Office To Let Me Into The Facility?
No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours. Access hours are from 6am-10pm daily. Tenants can set up an appointment to meet staff onsite as needed.
Do You Have Handcarts And Dollies Available At Your Facility?
Yes. You are welcome to use our complimentary carts to move in.